Where’s Arnold Diaz from Shame on You when you need him?

We have a fairly liberal photo use policy at Pink Cake Box. We allow most non-commercial sites to use our photos as long as they add a link back to our site. The majority of people respect this license and for the most part we haven’t had any major issues.

But invariably some people violate this policy, and one of our blog readers recently notified of a really shameful violation:

Hey Anne, I write to your because of course, I love your cakes! And 2, because a couple weeks ago I was at a red light, and I saw a small truck from a cake company here in Santiago, Chile, with one of your cakes pictures printed on the back! I don’t know if you have the rights or if they have a permission from you (iI don’t think they’d do), so I thought I should let you know someone is using your cake in their company image. I took some pics of it with my cell hone, they’re not good, but here they are :

The company’s name is Candelle and their website is www.candelle.cl Note: Other cake designers will notice they have also used stolen photos in their gallery.

Our wedding cake shop was featured on CNN this week! You can see the video here.

In the video Anne talks about how the company started, how we’ve used the Internet to grow and how we’ve relied on family members like her mom to help launch the business.

Today my wife’s operating system crashed - the registry hive was corrupted. We went through a restore process and after running hard drive diagnostic (chkdsk) we found some corrupt sectors.

Since the laptop was still under warranty, I called Dell and reached a live person in record time. I only had to listen to one voice prompt, and a technician (Ashish) picked up after a couple rings.

After explaining the issue and giving him the error code from the DELL diagnostic utility, he immediately said they would be shipping me a new hard drive. This literally took 2 minutes. No second guessing on his part - it was painless.

To top it off, he sent a personal email with all his contact information and backup contact information in case he wasn’t available.

This is excellent customer service, I’m glad to see Dell is getting this right.

I recently upgraded one of our testing sites to WP 2.1 Here are some of the issues and fixes that I went through:
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Due to popular demand, I’ve put a complete example together of the summary cart using PHP and mals-e ecommerce shopping cart.

I use this site as a gathering place for the various scripts, articles and plugins I work on during off-hours. Most of the stuff that has been posted is a result of work I’ve done on other sites that I felt would be useful to the general public. All work is released under GPL, and I would appreciate a link back to either of my sites (www.jesseheap.com or www.pinkcakebox.com) if you find my work useful.

Visit our project page for an up to date listing of all the work available on this blog.